Will I still get my next box?
Yes, our last box will be our July (Summer) box which will go out in July.
I have a pre-paid subscription; will I get a refund for my outstanding boxes?
A store credit will be issued to all subscribers with outstanding boxes after the Summer (July) box. An email will come directly to current bi-annual and annual subscribers with more information shortly. We appreciate your patience as we work to get these reviewed and processed.
I have a subscription set to renew July 1, what will happen?
If you have a bi-annual or annual subscription set to renew July 1, then your subscription will automatically convert to a seasonal one-time charge so that you still get the Summer box. If you do not wish to get a Summer box – you can visit your account and cancel your subscription before June 30. All subscriptions will cancel at the end of July. No action will be required.
How will store credit be issued?
A unique coupon code will be emailed to you in the next 30 days. This credit can be used on any non-subscription products in our store (not including shipping or taxes). Credits may be used while supplies last and before the end of August.
How can you support us during this transition?
We still have lots of inventory on our website to sell! We ask that you please consider making a purchase to help us sell the remaining stock we have of incredible products and giftware.
Share the news! Put our name out there and let people know about the incredible gift options we have available from Indigenous makers.
We are also soliciting items for our July box. If you are an Indigenous entrepreneur and would love a great opportunity to get your product or sample in front of our subscribers, please email us at firstname.lastname@example.org
How does this impact monthly book subscriptions?
Our last book of the month will be in July. Subscriptions will renew as usual July 1 and books will ship shortly thereafter. All subscriptions will be cancelled at the end of July. No action will be required.
Can I cancel my subscription before July 1?
Yes. Simply visit your account and cancel your subscription before June 30. If you need help cancelling your subscription you can find instructions on how to here: https://ravenreads.org/pages/cancel-subscription
Have more questions?
Simply email us at email@example.com and our team will respond as soon as they can. We appreciate your patience as we work through a higher than usual volume of emails.